Frequently asked questions :- (FAQ)

Do you have a showroom?
No, we come to you in the comfort of your home at a time to suit you. (evenings & weekends available)
A FREE Kitchen & Bedroom catalogue is available on request.

I'm not sure about home visits, i don't want the "hard sell".
Don't worry, i have never and will never pursue "hard sell" tactics,
i believe in taking time to understand exactly what you want and then quote accordingly.

If you don't have a showroom, how can we see samples?
Easy, if you see a door and colour combination you like i can normally have a FREE sample door to you within a week direct from the factory.
All our bathroom ranges are available to view at local suppliers.

Why dont you have a showroom?
Showrooms can be very expensive places to run, and this expence has to be covered in some way, this usually means you pay more for the same products.
No showroom means less expence, and we can pass this saving onto the customer.

Do you have references?
Yes, just take a look in customer testimonials, some of our customers are so pleased with the work, they are happy to be contacted, we also have a few past customers who are more than happy for you to go and have a look at our work.

Is there a plus side to dealing with a very small company?
Yes, the major advantage i can offer over the big companys is that you only ever deal with one person, start to finish. This way each customer gets a more personal service.

What guarantees can you offer, are you insured?
We offer a 4 year guarantee on all our kitchen door ranges, and a full 12 month guarantee on all other aspects of the kitchen joinery.
All appliances are covered by a full manufactures guarantee.
We carry full public liability insurance to £2 million. (details available on request)

Can you price match a big store or other supplier?
Why not give us a call to arrange a visit and see just how much you could save.

Do you carge VAT?
No, not at the moment, but that may have to change one day, so nows the time to take advantage of the savings available.

We've allready bought our new kitchen / bathroom / bedroom, can you fit it?
No problem, i am more than happy to fit other suppliers furniture.

I want to fit my kitchen / bedroom / bathroom myself, will you supply only?
Again, no problem, and we can normally supply it, delivered to your door within 2 weeks.

We have an odd sized / shape kitchen, can you provide custom sized units & doors? 
Yes, i can provide unique sized units & doors to suit almost all specifications, including curved door & drawer fronts. All our units come in 18mm board and are available colour matched to your individual requirments.

What about worktops?
I carry a very wide range of lamiante worktops, solid wood, composites and granites.

What do we do now?
Call me on the following numbers, to arrange a visit.
Home- 01978 780163.  (voice mail between 8am to 8pm)
mobile- 07932 374925. (between 8am to 8pm)
e-mail jason@chesterkbc.com